September 2002 – Internet Use and Information Gathering

This data set contains questions about the expectations of Internet users when it comes to finding information and engaging institutions online. Includes questions about consumer purchasing, news gathering, online banking, and government websites.

reportDec 29, 2002

Counting on the Internet: Most find the information they seek, expect

Americans expect to find what they are looking for online in news, health care, government information, and shopping.
reportNov 17, 2002

Online Banking 2002

Pew Internet Project surveys tracked a 164% increase in online banking and a 90% increase in travel purchases between 2000 and 2002. Convenience and cost savings were the top reasons cited by Internet users who have switched to online banking.

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ABOUT PEW RESEARCH CENTER Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts.

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